Programming your new phone

Follow these simple steps to get your new device up and running

 

Remove the Sim card from your old device

If you don’t have a Sim card, you will need to get one from your wireless network provider (eg. Bell, Rogers, Telus, etc.). Use the tool provided in your phone’s box to remove the Sim card

Then check the format of the Sim card

You may need to have it changed by your wireless service provider if it is not the same size as the new device. Do not insert a SIM card of an incompatible size into your new phone.

Insert your Sim card into your new device

Use the tool provided in your phone box to insert your Sim card into your new device.

Turn on the device and follow the on-screen activation steps

All the information requested is optional. However, if you want to configure your device with your accounts and personal information (Example: Facebook, Email, Gmail, Password, Fingerprint, etc.), it is preferable to answer the questions.

Your new device is now ready to use!

Having trouble? Feel free to contact us for help!

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